Welcome to RetouchingMaX (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://retouchingmax.com or use any of our photo editing and retouching services (collectively, the “Services”). By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue using our website or services.
1. Information We Collect We collect information from you in several ways to deliver and improve our services. 1.1. Information You Provide Directly When you use our Services, you may provide: Personal information: name, email address, company name, billing address, phone number. Account information: username, password, and login details (if you register). Payment information: payment method, billing details (processed securely through third-party payment gateways). Uploaded content: images, photos, or files you submit for editing, including any related notes or instructions. Communication: when you contact us via email, chat, or forms, we may keep a record of your message. 1.2. Information Collected Automatically When you visit our website, we automatically collect: Log data: IP address, browser type, operating system, referring URLs, pages viewed, access times, and date/time stamps. Cookies and tracking technologies: to enhance your browsing experience, remember preferences, and analyze site usage. Analytics: we may use tools like Google Analytics to collect aggregated website statistics. 2. How We Use Your Information We use your personal information to: Provide and manage our photo editing and retouching services. Communicate with you about orders, revisions, and support inquiries. Process payments and deliver invoices or receipts. Improve our website, services, and customer experience. Send promotional offers or updates (only if you opt-in). Maintain website security and prevent fraud or misuse. Comply with applicable legal and tax obligations. 3. How We Share Your Information We do not sell, rent, or trade your personal information. However, we may share information with: Service providers: trusted third parties who help us operate our website, process payments, deliver files, or manage storage (e.g., cloud storage, payment gateways, analytics tools). Team members or subcontractors: who work under confidentiality agreements to fulfill your image editing tasks. Legal requirements: when required by law, court order, or government authority. Business transfers: in case of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. 4. Data Retention We keep your data only as long as necessary for: Completing your order or providing services, Maintaining records for tax, audit, and legal obligations, or As long as you have an active account. Uploaded files and images are typically stored for [e.g., 30–90 days] after delivery for backup and revision purposes, unless you request earlier deletion. 5. Data Security We take reasonable measures to protect your data from loss, misuse, unauthorized access, disclosure, or alteration. Our security includes: Encrypted data transfer (SSL). Restricted access to customer files. Secure cloud storage and password-protected systems. However, no online system is 100% secure. You acknowledge that you use our services at your own risk. 6. Your Rights and Choices Depending on your location, you may have the right to: Access and receive a copy of your personal data. Correct, update, or delete your information. Withdraw consent for marketing emails. Request erasure (“right to be forgotten”). Object to data processing or request restriction. To exercise any of these rights, contact us at: 📧 contact@retouchingmax.com
7. Cookies Policy We use cookies and similar technologies to: Enable essential website functionality. Understand how visitors use our site. Improve performance and personalization. You can control or delete cookies through your browser settings. Disabling cookies may affect site functionality. 8. Third-Party Links Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing personal information. 9. Children’s Privacy Our Services are not intended for children under 16. We do not knowingly collect personal data from minors. If we learn that we have collected such data, we will delete it immediately. 10. International Data Transfers If you are accessing our website from outside [your country], note that your information may be transferred to and processed in countries that may not have the same data protection laws. By using our Services, you consent to such transfers. 11. Updates to This Policy We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “Last Updated” date. Please check periodically to stay informed. 12. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact: RetouchingMaX 📍House#11, Road#11, Sector#11, Uttara, Dhaka - 1230 📧 contact@retouchingmax.com 🌐 https://retouchingmax.com
